Chili's, one of the world’s leading casual dining restaurants, has issued a notice to its customers to be aware that some of its restaurants have been impacted by a data breach incident, which may have resulted in unauthorized access or acquisition of the payment card data of customers. The parent company, Brinker International has issued advisory on steps to be taken to protect their information and minimize the possibility of misuse of the same.
The restaurant authorities have issued an apology to those who may have been affected and has assured that the company is working diligently to resolve this incident.
What Happened? On May 11, 2018, the company learned that some of its guests’ payment card information was compromised at certain Chili’s restaurants as the result of a data breach incident. It is believed the incident was limited to between March – April 2018; however, the company is further working to assess the scope of the incident. "We deeply value our relationships with our Guests and sincerely apologize to those who may have been affected."
According to the company sources, it immediately activated the response plan upon learning of this incident. "We are working with third-party forensic experts to conduct an investigation to determine the details of what happened. Below is information on how you can protect yourself and your information."
What Information Was Involved? According to the company officials, a malware was used to gather payment card information including credit or debit card numbers as well as cardholder names from its payment-related systems for in-restaurant purchases at certain outlets.
The company suggested that if its customers used their payment card at a Chili’s restaurant between March – April, 2018 they should remain vigilant and consider taking appropriate steps to avoid identity theft, obtain additional information, and protect your personal information.
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